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Elite Plumbing
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Repairs

Maintenance Coordinator

Repair requests, sorted by urgency

Real Estate

Gathers repair requests from email and your site's chat into one list, sorts them by urgency, and drafts each tenant reply for your OK. Emergencies go to your on-call people right away. Work orders to vendors and tracking a job until it is fixed are on request.

Example replies

Example 1
Reply to Lan N.: Thanks for the photo. When is a good time for someone to come in?

What it handles

  • Puts every repair request in one list, sorted by urgency
  • Asks the tenant for a photo and an access time, held for your OK
  • Flags emergencies to your on-call person right away
  • Work orders to vendors and tracking jobs to fixed are on request

Where it works

Texting, on requestEmailWebsite chat

Works with

Gmail

What you can customize

Tone of voice
Agent name
Working hours
Hand-off rules
Channels

What you approve

Every tenant reply waits for your OK. It never approves spending or promises a price or visit time, and emergencies go to your on-call person right away.

Ratings and reviews

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