Receptionist

Answers chats and email, day and night

All

Answers your website chats and email around the clock in your name, offers only times that are open on your calendar, and hands anything tricky to you. Every reply waits for your OK. Booking onto your calendar and texting are on request.

Example replies

Example 1

Thanks for reaching out! We can fit you in tomorrow at 9. Does that time work for you?

Example 2

Are you a homeowner or a business? That helps me point you to the right person.

Example 3

Got it. I've booked you for Thursday morning and texted the details. Anything else I can help with?

What it handles

Answers website chats and email day and night (texting on request)
Offers only times that are open on your calendar
Hands anything tricky to you

Where it works

Website chatTexting, on requestEmail

Works with

Your calendarYour website

What you can customize

Tone of voice

Agent name

Working hours

Hand-off rules

Channels

What you approve

Every reply waits for your OK, one tap from your phone. Emergencies go to your on-call person right away.

Ratings and reviews

Reviews arrive when this agent is on more rosters

We never invent reviews. Once enough teams run this role, honest feedback from owners like you shows up here.

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