Property management company
Requests come by text, email and web form, and some get lost.
Puts every request in one list with the tenant's photos, matched to the unit from the rent roll you give us.
The Roster
Maintenance Coordinator
Repair requests, by urgency
Included in every plan. Solo from $89/mo plus $99 setup. Extra roles $39/mo.
- Plan
- Every plan
- Setup
- A few basic questions
- Approval
- Nothing sends without your OK
- Works in
- Email and web chat today; texting on request
See it at work
Examples. Names and numbers are made up.
Gathers repair requests from email and your site's chat into one list, flags emergencies to your on-call people right away, and drafts each tenant reply for your OK. Work orders to vendors and tracking a job until it is fixed are on request.
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What it handles
- One list for requests from email and your site's repair chat; texts on request
- Matching each request to the unit and tenant
- Sorting by urgency, using your rules
- Asking for photos and access times
- Drafting tenant replies (work orders to vendors on request)
- Tracking jobs until the tenant confirms the fix (on request)
- Alerting your on-call person to emergencies
What waits for your OK
- Every tenant reply and work order
- Vendor quotes above your job limit
- Anything about rent, a lease or a dispute
What it never does
- Promise a price, date or time you haven't set
- Spend your money or agree to a charge
- Pretend to be a person. If asked, it says it's an AI assistant
- Guess. When it isn't sure, it hands the question to you
- Approve spending or give a visit time before the vendor confirms
How businesses use it
Landlord with a few buildings
Every repair takes three messages to learn which unit.
Gets the unit, a photo and an access time before it reaches you.
Real estate office with rentals
Maintenance pulls agents off deals.
Work orders to vendors and fixed-job follow-ups are on request.
How it works
Every step, who does it, and where it waits for your OK. Nothing sends without your OK.
See the full workflow
What you'll provide
Everything it needs to do the job. You add it during setup.
Information
Facts about your business.
- Your rent roll: properties, units and tenantsRequired
So each request is matched to the right unit. Today this fits a few buildings; larger rent rolls are on request.
Takes about 15 minutes
- Your vendors and what each one handlesRequired
So each job goes to the right vendor.
Takes about 15 minutes
- Entry and access rulesOptional
For example, notice needed before entering a unit.
Takes about 5 minutes
Access
Accounts it connects to.
- Your business email (Gmail or Google Workspace)Required
Where tenant email goes. Work orders to vendors are on request.
Takes about 5 minutes
- A text line for tenantsOn request
Texting is on request today. If you want it, it gets its own line and you keep your number.
- Your property management softwareOn request
Connecting your property software is on request.
Decisions
Your rules. Email us a change any time and we make it.
- What counts as an emergency, and who's on callRequired
Emergencies go to that person right away.
Takes about 10 minutes
- Your spending limit per jobRequired
Vendor quotes above it come to you.
Takes about 2 minutes
- What always needs your OKRequired
The default is every tenant reply.
Takes about 2 minutes
You never send passwords by email or chat. You enter any login your roles need on a secure page we email you. It goes straight to your own private setup; we never see it. Each role gets its own work account, with its own email and calendar seat, or you invite it the way you'd invite a new employee. You can remove it any time. Texting is on request: if you add it, you keep your phone number and forward texts to its line.
After you hire
- 1Answer a few basic questions about how the job is done
- 2You add the items above during setup
- 3It starts in shadow mode: it drafts, you watch
- 4It goes live with your OK
Information
- Provider
- AgentRoster.AI
- Category
- Repairs
- Plan
- Included in every plan. Solo from $89/mo plus $99 setup. Extra roles $39/mo.
- Setup
- Answer a few basic questions about how the job is done. One-time setup fee $99 to $299 by plan.
- Language
- English
- Works in
- Email and web chat today; texting on request
- Works with
- Gmail
- Approval
- Nothing sends without your OK
- Support
- Email hello@agentroster.ai
Your data
- Kept separate from every other customer's.
- Never sold. Never used to train AI.
- Stored in the United States.
- Deleted within 30 days if you cancel.
Details in our privacy policy and provider list.
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Questions
What happens with an emergency at 2 am?
If a request fits your emergency rules, like active water or no heat in winter, it emails your on-call people right away with the unit, the tenant and the message. A short reply telling the tenant help is being contacted waits at the top of your list for one tap. It never gives a time.
What if it picks the wrong vendor?
Work orders to vendors are on request. When they are on, every work order waits for your OK, so you see the vendor first. You add your vendor list during setup; to change it, email us.
Will tenants know it's AI?
It writes in your company's name and never claims to be a person. If a tenant asks, it says it's an AI assistant for your office.
Your next hire doesn't need a desk.
Founding rates for the first 50 businesses.